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ChromeCXone Agent WebRTC Extension
By: NICE Systems
Enhance your CXone Agent experience with our WebRTC Extension for a reliable, independent softphone connection that ensures uninterrupted customer calls.
Features & Capabilities
The CXone Agent WebRTC Extension provides a standalone softphone connection by routing audio outside the browser application. This setup increases reliability by preventing call disruptions if the browser or tab is refreshed or closed unexpectedly. Once installed and enabled, CXone Agent automatically detects and uses this extension as the integrated softphone, ensuring seamless audio communication with customers.
User Growth & Download Statistics
- Users
- 400,000
- Rating
- 2.29 (17)
- Version
- 1.0.21
- Last updated
- 2026-03-20
- Category
- Workflow & Planning
- Risk
- Very low impact / High likelihood
- Size
- 0.40 MB
- Platform
- Chrome
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This directory does not own or operate CXone Agent WebRTC Extension. Contact the publisher through the official store or website.
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